browsing "support"

web space vs bandwidth which is more important

Web Space and Bandwidth: What Do You Need for Your Business?

What are you paying for when you pay for hosting? If you own a website, then you pay for hosting. However, businesses, in spite of paying this bill when it comes around, have only a sketchy idea of what they’re paying for. First, there is the server space these files take up on your web… read more

thumbs up and thumbs down hands to represent negative and positive online reviews

How do you get positive online reviews for your business?

Client testimonials go a long way to landing sales. But how do you get them? Client testimonials fill a valuable role in online marketing. They are what we call “social proof.” They show the visitors on your site that other people have seen and used your product or service. And they can see how other… read more

what to expect from your new digital marketing agency

Onboarding: What to Expect from Your New Digital Marketing Agency

You’ve decided to take the plunge and you’ve hired a digital marketing agency. You’re ready to grow your online sales, and you weren’t sure what to do so you brought in professionals. Great move! Marketing yourself online is very much like building a website. There are tools out there that can help you do it…. read more

migrate content

Will you help me migrate content?

We won’t hand you an empty site Our clients often want to know who will be responsible for populating their new site with content. Usually this isn’t about creating content so much as moving content they already have into their new space. In other words: are you guys just the contractors we hire to build… read more

3rd Tier Navigation: The Collegiate Solution

What if primary and secondary navigation aren’t enough? We are all for keeping your menus limited and concise. As we have said before, you want clear site navigation so that your users can navigate your site and find what they’re looking for without getting lost or confused. But sometimes, you just aren’t able to trim… read more

word the web and the dangers of copy and pasting html

Word, the Web, and the Dangers of Pasting HTML

Why won’t copy/paste work with my CMS? If you’ve spent any amount of time working with a CMS, you’ll probably have encountered some form of this problem: You have text from a Word document or somewhere on the Web that you want to publish on your website. You copy and paste that text into your… read more

problem shooting: how five minutes can save you five hours

Problem shooting: How 5 minutes can save you 5 hours

You’re about to make a change on your site. Should you talk to us first? When we turn a Collegiate site over to you, our goal is that it will always work. It will never break and therefore you will never need to call us for support. But obviously, nothing ever goes entirely to plan. Sites… read more

removing featured images

Removing Featured Images in Collegiate

How do I remove a featured image? Continuing our series of support posts, we’ve had one recently from one of our clients who wanted to remove the featured image from one of their pages. We try to make this process as straightforward as possible, but we also know that it’s easy to get lost in… read more

5 tips for writing a form your students will finish

Helping your students hit “submit” Congratulations! You’ve got a new website! It comes with all sorts of excellent tools to help you reach your students, now they just have to use them! We’ve blogged before about our form builder, how it works, and when you should use it. But even after all this, you still… read more

CRMs in a nutshell: inform your decision

What is a CRM anyway? You may already know what a CRM is, but for those of you who are new to this whole thing, CRM stands for Customer Relationship Management. When we talk about CRMs, we’re referring to a kind of software that helps you… well, manage your customer relations. They’re almost all web-based applications,… read more